"We were delighted to hear of the exemplary service provided by the bus operator you cited in your message. MTA New York City Transit is committed to meeting the highest standards of safe, reliable, courteous, and accessible service and this bus operator exemplifies the best of our efforts. In recognition of your kind words, she will receive a certificate of commendation and an Apple Award pin to wear on her uniform.
Thank you for your thoughtful message. We look forward to serving you again." --- Mr. Kelly, MTA
"Thank you so much for your hard work and generosity during this year's Skip Lunch Fight Hunger campaign! Because of all of you, we raised more $200,000 to help feed New York City's hungry kids and their families. That's enough money to help feed close to 3,000 people for an entire year!" -- Ms. Rottino City Harvest
Ok, so the last one was a stock letter to every participant but sometimes it feels good to get a group hug.